Grievance Redressal

How to raise a data-protection or platform grievance and how Mangalyam responds.

Effective: 2026-08-03·Last updated: 2026-08-03·Version: v1.0

Owner: Mangalyam Operations·Status: active

Scope: All data-subject grievances relating to personal data processed by Mangalyam.

Policy key: grievance·Audience: all·Next review: 2026-09-03

1) Grievance-redressal contact

You can raise any grievance about how your personal data is handled by writing to the Grievance Redressal Officer at grievance@mangalyam.io.

The name of the designated Grievance Redressal Officer will be published here. Please use the email above for all grievances in the meantime.

2) What to include

Please include the email address associated with your account, a clear description of your concern, and any relevant references (dates, screenshots, or record identifiers).

This helps us verify your identity and resolve your grievance faster.

3) How we respond

We acknowledge grievances within a reasonable period and work to resolve them promptly.

You can exercise your data-subject rights — access, correction, consent withdrawal, and erasure — from Settings → Privacy & data inside your account, or by contacting the address above.

Need a policy clarification? Email hello@mangalyam.io with your account email, booking reference, and policy question.